h8li purchasing policy

1/ Delivery

Delivery to France is 15 euros.

For the rest of the world, deliveries will be invoiced at cost price.

Returns are at your expense.

Orders are generally dispatched within two working days of receipt of payment.

Delivery is made to the delivery address indicated by the customer, it being specified that this must be the customer's home address or that of any other natural person of the customer's choice.

The customer must ensure that he has provided accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase number, access codes, intercom names and/or numbers, etc.).

Delivery cannot be made to P.O. boxes.

The times indicated are indicative and correspond to average processing and delivery times.

h8li cannot be held responsible for the consequences of late delivery.

In the event of damaged packages (already opened, product missing, etc.), the Customer undertakes to notify the carrier and h8li, by any means, of any reservations within two days of receipt of the product.

It is also possible for you to collect your order from 45 rue de Sèvres, 75006 Paris, subject to an appointment agreed between the parties.

2/ Right of withdrawal

The Customer has a right of withdrawal, within a period of fourteen 14 days from the delivery of the order, which shall be exercised by returning the new products (in their original condition and packaging, unworn, undamaged and unwashed) at the Customer's expense, together with the order number, to the following address:

h8li

45 rue de Sèvres

75006 Paris

h8li will reimburse the Customer for any sums already paid, less any shipping costs, in accordance with the conditions set out in the following article.

3/ Returns 

In the event of a product defect, return shipping is free of charge.

In the event of a refund, the customer will be responsible for return shipping costs.

4/ Refunds

Refunds for products will be made by h8li within a maximum of 14 days after receipt by h8li of said products. Refunds will be made by credit card.